BLOCKCHAIN

 

GRAPHIC DESIGNER

REF 1085

A fast-growing, cutting edge cryptocurrency business, based in the heart of Douglas, are seeking to recruit a self-motivated, creative Graphic Designer. The duties of the role are varied and will include: *Creating compelling and eye catching visuals, designs, print and digital media *Ensuring visual consistency across all brand designs, projects and campaigns *Maintaining awareness of current industry and technology standards, social media, competitive landscape and market trends *Actively contributing to project planning discussions. The ideal Candidate will have acquired/be able to demonstrate: *Minimum of 2 years’ experience in professional graphic design *A portfolio demonstrating a wide range of creative design projects *A proven track record of digital design, including display advertising and the ability to deliver eye-catching designs in any space *Experience in the Cryptocurrency and Blockchain sectors is not essential, but an interest in the industries would be beneficial

COPYWRITER

REF 1086

A fast-growing, cutting edge cryptocurrency business, based in the heart of Douglas, are seeking to recruit a creative, articulate Copywriter. The duties of the role are varied and will include: *Producing and overseeing high-quality writing for use across a variety of platforms *Setting and maintaining copy standards for the brand *Ensuring full familiarisation of products, services, brands and mission statement, as well as customer requirements and competitor activity *Applying brand guidelines to ensure readability, consistency and adherence to the language and tone of voice of the business *Producing and editing of news reports, media releases, email, newsletter and advert copy, social media posts, push notifications, website content and long-form articles *Editing and proofing user communications, including onboarding documents and help guides. The ideal Candidate will have acquired/be able to demonstrate: *Two or more years of experience in a content writing role with proven success in translating brand messaging into effective communications * A portfolio of diverse writing samples that demonstrate experience producing original, impactful copy across diverse formats *Excellent command of written English *Ability to source, proof and edit external written content in line with brand guidelines and tonality *Work to tight deadlines, handle multiple projects simultaneously and independently manage work schedule *Excellent interpersonal skills and a common-sense attitude and approach.

CUSTOMER SUPPORT AGENT

REF 1087

A fast-growing, cutting edge cryptocurrency business, based in the heart of Douglas, are seeking to recruit a flexible, enthusiastic Customer Support Agent. The duties of this role are varied and will include: *Handling varied requests from customers, as well as internal departments and other stakeholders *Dealing with customer verification by considering, requesting and processing verification documents *Conducting ongoing customer Risk Assessment & EDD checks *Providing high quality service to achieve and uplift customer satisfaction and establish long-term business relationships. The ideal Candidate will have acquired/be able to demonstrate: Experience and/or working knowledge in using a variety of communication channels such as phone, email and live chat *Excellent verbal and written communication skills * Experience in complaint handling *The ability to prioritise tasks, be self-motivated and an independent fast learner *Good interpersonal, problem-solving and analytical skills

AFFILIATE MANAGER

REF 1088

A fast-growing, cutting edge cryptocurrency business, based in the heart of Douglas, are seeking to recruit an experienced, passionate Affiliate Manager. The duties of this role are varied and will include: *Utilising a variety of channels to engage with new affiliates and managing existing affiliates *Optimisation and ROI-analysis for affiliates *Developing, delivering and monitoring affiliate recruitment campaigns *Supporting the on-boarding experience and giving existing affiliates effective and timely responses *Collating and reporting on performance data within the marketing team and to the management team. The ideal Candidate will have acquired/be able to demonstrate: Minimum of 2 years’ experience as affiliate operative *Experience in a consumer-facing brand, preferably in fintech or financial services *Curiosity about cryptocurrency and the blockchain space *Proven experience working across different marketing channels, especially social and growth marketing *Project management experience *Familiarity with widely used affiliate tools *Strong analytical skills and attention to detail