PAYROLL

 

SALES SUPPORT ADMINISTRATOR

REF - 1100

A leading contractor payroll services provider, based in the heart of Douglas is seeking to recruit a meticulous, self-motivated Sales Support Administrator. The duties of this role are varied and will include: *Supporting the Sales Team by assisting them in their day to day responsibilities *Working closely with the Sales and Operations teams to ensure that clients have a seamless on-boarding experience *Obtaining suitable documentation to complete the on-boarding process for contractors and proactively chase for missing documents *Assisting as the main point of contact for contractor queries and complaints and liaise with the relevant operations department in order to resolve the matter in a timely manner *Building relationships at agency or end client level. The ideal Candidate will have acquired/be able to demonstrate: *Excellent organisational skills, the ability to prioritise and support others *A positive and can do attitude with high levels of self-motivation *Excellent problem solving and customer support skills *Excellent communication skills

SALES RELATIONSHIP MANAGER

REF - 1101

A well-established provider of expert support and services for contractors based in the heart of Douglas is seeking to recruit a customer focused, ambitious Sales Relationship Manager. The duties of the role are varied and will include: *Generating and nurturing customer relationships * Understanding customer needs, developing ideas and plans to ensure clients are retained and satisfied with the service *Resolving customer complaints quickly and effectively *Reporting weekly reporting on achievement and contact strategy activity *Providing information of our service offering in a consultive, legal and compliant manner *Supporting the client services team to ensure any matters related to sales are communicated and resolved efficiently and in a timely manner. The ideal Candidate will have acquired/be able to demonstrate: *Proven experience and success within relationship management *Experience within the payroll, agency and contractor industry *Good mathematical and computer skills *Highly organised and self-motivated * Strong verbal and written communication skills *The ability to explain complex information clearly and simply

CLIENT SERVICES EXECUTIVE

REF - 1102

A leading contractor payroll services provider, based in the heart of Douglas is seeking to recruit a level-headed, customer focused Client Services Executive. The duties of this role are varied and will include: *Pro-actively contacting the allocated contractor base to ensure their expectations are being met *Assisting with on-boarding of new client *Dealing with all queries and requests raised by the client in relation to any aspect of their employment *Liaising with agencies on all aspects of client contracts, renewals and payments *Supporting and communicating effectively with the sales team to ensure they are aware of any client issues *Supporting the payroll team to ensure all payment related matters are communicated and resolved efficiently and in a timely matter *General administration duties as required. The ideal Candidate will have acquired/be able to demonstrate: *Previous experience within Customer Services role is essential *Experience within the contractor payroll industry is desirable *Excellent organisational and communication skills

UK PAYROLL SPECIALIST

REF - 1171

A leading contractor payroll services provider, based in the heart of Douglas is seeking to recruit an experienced, meticulous UK Payroll Specialist. The duties of the role are varied and will encompass all aspects of UK payroll processing including: *Processing UK monthly payrolls *HMRC filing and reporting *Identifying funds received, cash allocation and reconciliations *Processing P45s and Tax code changes *Communicating with internal and external individuals *Assisting others with escalated queries and provide advice and support to management on UK payroll issues *Reviewing processes to create efficiencies. The ideal Candidate will have acquired/be able to demonstrate: *UK Payroll experience *Experience in using Microsoft Word and Excel *A keen eye for detail to ensure accuracy for payroll processing *Highly organised and efficient *Ability to prioritise workload and work to set deadlines *Excellent communication skills