EGAMING

 

GRAPHIC DESIGNER - MANDARIN SPEAKING

REF 1297

A dynamic and growing e-gaming business based in the heart of Douglas are seeking to recruit highly motivated, self-driven, Mandarin speaking Graphic Designer.

The main responsibilities of the role will include:

*Writing code for programs and software

*Developing graphic content including games, characters and other visual content

*Testing graphics across various media

*Studying design briefs and make recommendations for graphics on projects

*Preparing sketches, scale drawings, models, colour scheme and other mock-ups

 

The ideal Candidate will have acquired/be able to demonstrate:

*A relevant professional qualification at degree level or above

*Significant relevant experience in graphic design in the Asian facing e-gaming market

*Experience of working with a multi-national team in the successful delivery of e-gaming products and services

*Fluent in Mandarin. Other languages such as Thai, Indonesian or Vietnamese would be beneficial

*Strong knowledge with relational database principles and SQL language

*Familiarity with the following design software and technologies. InDesign, illustrator, Dreamweaver

*Strong communication and analytical skills

MANAGEMENT CONSULTANT

REF 1300

A dynamic and growing e-gaming business based in the heart of Douglas are seeking to recruit an experienced, proactive Management Consultant.

The main responsibilities of the role will include:

*Reviewing the Company’s current business plan, development strategy and objectives and making suggestions for improvement

*Producing reports analysing the key business functions

*Acting as key liaison by working with other stakeholders including lawyers, accountants, customer services and the Chairman

*Working with the Compliance Manager & MLRO to ensure that relevant policies and procedures are fit for purpose

*Providing support & guidance to the board in relation to the setting and development of the financial planning of the business

*Helping to establish and maintain a robust corporate governance framework

*Acting as a member of the Company’s board of directors

The ideal Candidate will have acquired/be able to demonstrate:

*Experience of providing management advice to a range of businesses structures and stakeholders

*Experience holding directorships in a multi-national Group of companies

*Degree level business qualification

*Knowledge of an Asian facing business dealing with software and associated products, services and client bases

*Fluent in both English & Mandarin

*Experience of the Isle of Man’s E-Gaming sector

GAMING ADMINISTRATOR

REF 1348

One of the world’s fasted growing online gaming companies, based in the heart of Douglas, are seeking to recruit a ambitious and innovative Gaming Officer.

 

The responsibilities of the role will include:

*Conducting in-depth analysis of customer behaviours and activities

*Identifying and escalating high-risk accounts

*The role will be responsible for the completion of Enhanced Customer Due Diligence on members in line with AML and CFT requirements

The ideal Candidate will have acquired/be able to demonstrate:

*Experience in a similar role would be advantageous

*Flexibility as the position involves working evening and weekend on a rota basis

*Excellent communication and organisational skills

MULTILINGUAL CUSTOMER SUPPORT EXECUTIVE

REF 1357

The global, innovative organisation behind a multi-award-winning e-wallet app are seeking to recruit an assertive, enthusiastic  Multilingual Customer Support Executive.

 

The duties of the role will include:

*Assisting customers through different communication channels in various languages

*Helping of translation tools and existing content

*Proactively and reactively supporting customers

*Guiding customers and troubleshooting the use of the app, features and services

*Monitoring for potential fraud and run customer verification processes.

 

The ideal Candidate will have acquired/be able to demonstrate:

*Fluent in English and either Italian, French, German, Mandarin, Norwegian or Romanian

*Minimum of 2 years’ of customer service experience

*Proven experience with Microsoft Office products

*Knowledge and experience in online payments and fraud prevention is desirable

*Previous experience with content management would be advantageous