LIFE ASSURANCE

CLIENT SERVICES SENIOR ASSOCIATE

REF 2027

A leading provider of savings and investment solutions, based in the heart of Douglas, are seeking to recruit a passionate, motivated Client Services Senior Associate.

The main responsibilities of the role will include:

Dealing with queries from clients via telephone or written communication
Identifying and logging any complaints received and ensuring procedures are followed
Ensuring the accurate completion of administrative tasks provided

The ideal candidate will have acquired/be able to demonstrate:

Previous experience in handling calls with both clients and independent financial advisors
Exceptional analytical and investigative skills
Excellent communication and organisational skills

CLIENT SERVICES ASSOCIATE

REF 2026

A leading provider of savings and investment solutions, based in the heart of Douglas, are seeking to recruit a enthusiastic, motivated Client Services Associate.

The main responsibilities of the role will include:

Support ongoing reviews and updating procedures within the team and department
Completing administrative tasks provided
Taking ownership of customer and advisor queries from receipt until expectations are satisfied

The ideal candidate will have acquired/be able to demonstrate:

Previous experience in handling calls with both clients and independent financial advisors
Exceptional analytical and investigative skills
Excellent communication and organisational skills

CUSTOMER SERVICES ADMINISTRATOR

REF 2018

A well-established provider of investment, savings and protection solutions based on the outskirts of Douglas are seeking to recruit a enthusiastic, proactive Customer Services Administrator.

The main responsibilities of the role will include:

Processing instructions received from intermediaries to amend their agency details
Investigating commission and investment advisor fee queries
Administering new suitable certifier applications
Setting up online access for Agencies and answering online queries

The ideal candidate will have acquired/be able to demonstrate:

An awareness of the Insurance (Anti-Money Laundering) Regulations 2008
Knowledge of Customer Due Diligence requirements in line with the Isle of Man Financial Services Authority AML/CFT Requirements and Guidance, would be beneficial
An awareness of different UK and International payment methods
Excellent communication and organisational skills

PART-QUALIFIED ACTUARIAL TRAINEE

REF 2008

A well-established provider of investment, savings and protection solutions based on the outskirts of Douglas are seeking to recruit a enthusiastic, motivated Part-Qualified Actuarial Trainee.

The main responsibilities of the role will include:

Taking an active role in internal and external reporting
Assisting with the development and maintenance of actuarial liability models
Providing actuarial support to product development and pricing exercises
Providing actuarial support to project work as required

The ideal candidate will have acquired/be able to demonstrate:

Up to five years of experience working for a life assurance company, ideally on the Isle of Man
Be a student member of the Institute and Faculty of Actuaries (or equivalent body) and be progressing well
Very strong analytical skills with a proven track record of attention to technical details
Knowledge of regulatory reporting, with experience of the Isle of Man Risk-Based Capital regime being beneficial

SENIOR CUSTOMER SERVICES ADMINISTRATOR - NEW BUSINESS

REF 2001

A well-established provider of investment, savings and protection solutions based on the outskirts of Douglas are seeking to recruit an experienced, diligent Sener Customer Service Administrator.

The main duties of the role will include:

Reviewing new business applications
Ensuring new business applications have been accepted and processed in line with internal guidelines
Establishing and maintaining relationships with brokers, sales and regional offices
Dealing with responses by phone and email for outstanding new application requirements

The ideal candidate will have acquired/be able to demonstrate:

Minimum 3 years financial services experience ideally in a new business role within Life Assurance
Good understanding of the FSA's Insurance (Anti-Money Laundering) Regulations
Excellent communication skills

CUSTOMER SERVICES QUALITY & TECHNICAL SPECIALIST

REF 1870

A leading life assurance organisation based on the outskirts of Douglas is seeking to recruit a motivated, ambitious Customer Services Quality & Technical Specialist.

The responsibilities of the role will include:

*Accepting and processing new business applications

*Providing technical support and responding to queries from internal and external clients

*Delivering training to team members

*Establishing and maintaining relationships with brokers, sales and regional offices

The ideal Candidate will have acquired/be able to demonstrate:

*A minimum of five years' financial services experience ideally in new business

*Relevant professional qualifications would be adventageous

*Strong communication skills

GRADUATE ACTUARIAL TRAINEE

REF 1866

A leading life assurance organisation based on the outskirts of Douglas is seeking to recruit a motivated, ambitious Graduate Actuarial Trainee.

The responsibilities of the role will include:

*Assisting in the production of valuations

*Supporting internal financial reporting

*Assisting with the development and maintenance of actuarial liability models

*Providing actuarial support to product development and pricing exercises

*Providing actuarial support to project work as and when required

The ideal Candidate will have acquired/be able to demonstrate:

*Be educated to honours degree level in a mathematical (or related) subject

*Meet the requirements needed to join the Institute and Faculty of Actuaries as a student member (or equivalent body), or already be a member of such an organisation

*Very strong analytical skills and an attention to technical detail

*Excellent inter-personal skills